Energy & Water Utility Performance

Reduce losses, protect revenue and steer service quality, with results measured against a baseline.

Opérateurs · Autorités organisatrices · Régulateurs

Losses & revenue

Loss reduction and revenue protection

Persistent gaps separate the volumes produced, billed and collected; their origin, technical or commercial, remains poorly located and poorly measured.

Loss diagnosticVolume and energy balance, mapping of technical and commercial gaps, baseline.

Commercial reliabilityCustomer reference data, metering, billing: the chain reconciled and cleaned.

Collection & receiptsPayment chain, reminders, handling of unpaid amounts and automated reconciliations.

Revenue unitSteering set up, procedures documented, transfer to the operator's teams.

Fixed-price diagnostic, a pilot on a defined scope, then milestone-based roll-out. A capped variable fee is possible where the gains are independently verified.

Service quality

Service quality and performance management

The service actually delivered is poorly measured: investment and operating decisions are made without reliable indicators or documented priorities.

Service indicatorsContinuity, quality of supply, complaints: measurement set up and made reliable.

Operational managementDashboards, review routines and decision rules at management level.

Improvement planPrioritisation of investments and operating actions by measurable impact.

CapabilitiesOperations and management teams trained, procedures transferred.

Fixed-price framing, then a phased programme with regular performance reviews.

Contact

Talk to the team Reply within two working days.

Frequently asked questions

How does an engagement begin?

With a focused diagnostic: baseline, risks, expected outcomes and an initial scope of work, designed to reach a commitment decision quickly.

What remains when GDC leaves?

The reference data, the management tools, the documentation and an operational revenue unit, taken over by the operator's teams after an organised test.

How are results measured?

Technical and commercial losses, billing and collection rates, service indicators, all tracked against the baseline.

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